Soft Skills Training

Communication and Interpersonal Skills

Have you noticed that other people don’t think or act like you do?  Ever wonder why your co-workers see things differently from your perspective?

Are you facing difficulties motivating your subordinates? Hoping your boss would appreciate and recognize your contribution?

Or perhaps you are struggling to understand what your customers want? And why you are having a hard time dealing with your kid’s attitude.

By understanding the strengths and weaknesses of the four personalities, participants will be able to understand themselves better and learn how to accept the people surrounding them as well as getting along with difficult people.

Most often than not, some people accomplish more in times of stress and thrive on change while others appear to freeze when the pressure is on.

So, change your life today with a new outlook and optimistic perspective as well as learn to understand others by understanding yourself!

Course Description:

This training will aid participants to form improved relations with others as well as how to achieve their potential in life, especially in the workplace, their family and social circle through the practical guide given.

It will also enable the participants to be more effective in their workplace and find fulfillment not only on the job but also passion in their life.

As participants identify their particular Personality type, it will help them to adjust their expectations accordingly and begin to relate to them in a way they respond to.

In this training, participant will develop the skills of:

• Understanding the basic traits of each personality
• Identify personality styles of others
• How to meet the emotional needs of the people at work
• Bringing out the plus in your personality
• Efficient communication

Area of Focus:

• Chart out and uncover the roots of your personality profile
• Characteristics of the four personalities/ Personality identification
• Make your assets work for you
• How to deal with emotions
• Turn the negatives to positives
• Personality principles: Everyone is unique
• Recognize differences in others
• How to get along with your co-workers
• Problem solving and effective communication techniques

Who should attend

Senior Executives and managers, project team leaders and functional specialists who want to develop their skills in dealing successfully with customers and colleagues.

Course Duration: 2 days